Listen to any of IPR’s online streams – IPR News, IPR Classical, and IPR Studio One – using your computer’s browser or any of your preferred streaming devices. Whether you listen to our News, Classical, or Studio One programming, we’re available where you are.
A general troubleshooting note:
We strongly recommend you use one of our listening platforms or methods listed below whenever possible. When you do this, you interact with our stream in listening platforms that we control and are able to readily troubleshoot, which means these are the platforms we can best guarantee will work reliably for you.
When you stream us through another service – such as TuneIn, the Public Radio Player, Sonos, etc., we can’t control that experience, and when there's an issue, we reach out to that service provider on your behalf. We’re happy to do this, but it often takes a minimum of two weeks, and sometimes as much as two months, to get the issue resolved with the service provider.
Let’s Get Started
For help finding, setting up, and troubleshooting online listening issues, please select the appropriate help section:
- Listening through a web browser
- Listening through the IPR app
- Listening through smart speakers
- Listening through internet radios, home speakers, or other services
- Other questions or providing feedback
Listening through a web browser
CLICK "Play" ABOVE TO LISTEN NOW
The fastest and easiest way to listen from your computer is with the player built right into http://www.iowapublicradio.org at the top of this browser page (it’s the big gray bar with the play button). Click the down arrow on the audio player to select the stream you want. We call it the Persistent Player – it will keep playing as you navigate iowapublicradio.org. Or you can leave it open in a browser tab while you visit other sites.
Troubleshooting the Persistent Player:
Here are some quick troubleshooting steps and reasons why you might be having issues playing our streams through the persistent player:
Issue: All I see is “Loading…” and the player doesn’t give me a play option
Step 1: Do you have ad-blocking activated in your browser? If so, turn off your ad-blocking, refresh the page with http://www.iowapublicradio.org/?clear, then try to play the stream. Many browser ad blockers flag the persistent player as being an "ad," which prevents the content from loading. If you want to continue to block ads, set our website, http://www.iowapublicradio.org, as an excluded site from your ad blocking list in the browser.
An additional note: If you have installed and use the DuckDuckGo privacy app, our persistent player will not work in any circumstances. To use the persistent player, you will need to uninstall or deactivate DuckDuckGo.
Step 2: What browser are you using? Is the browser up to date? If the browser isn’t up-to-date, if you’re able to, update it – this is better for your own security and is the next best way to ensure the player loads and works properly. NOTE: If you are using Safari, we do not support the player in that browser – Apple has reduced its support for the browser, and so we no longer test on that platform. Instead, try using Chrome or Firefox.
Step 3: In some extreme cases, businesses or Internet Service Providers (ISPs) will block certain content, typically due to bandwidth usage or other security concerns. Our streams are safe to listen to, and we’ve worked to make sure they provide a quality sound with as little bandwidth usage as possible. If you’ve checked the methods above, the next step is to see if you can play the streams at all. Here are the direct links to test:
Studio One: https://studioone-stream.iowapublicradio.org/StudioOne.mp3
If the streams still don’t work but you know you have an internet connection, it may be time to talk with your IT rep (if you’re in the office) or your ISP (if the issue is at your house).
Issue: The stream starts and stops frequently. What’s going on and can it be fixed?
There are a lot of possibilities for what could be going on here. We’ll try to run through the most common ones
Step 1: Do you know your internet connection speed? Is it generally reliable? Are you using WIFI to stream us? Do you have other devices streaming content (video, audio) at the same time where you are? If you have a low connection package (10 Mb or less), you have reliability issues with your internet (it drops out a lot), or you have multiple devices streaming content at the same time, the start/stop could be because you don’t have enough bandwidth reliably available. Additionally, if you’re listening wirelessly (WIFI), your connection is subject to more bandwidth fluctuation. A wired connection will always provide more reliable bandwidth.
Step 2: Do you notice bandwidth changes during certain times of day? For example, is it always around 4 – 6 pm in the afternoon (say, when your family and neighbors get home from work/school)? You could be experiencing higher bandwidth usage throughout the house and neighborhood, which could impact your connection speed and ability. As an interesting aside, bandwidth can be pooled across multiple houses, so that if everyone in the neighborhood is buying an (up to – you’re not guaranteed that bandwidth) 50 Mb package, and the total available bandwidth in that cluster is 300 Mb, you could regularly be receiving far less than 50 Mb, particularly if your neighbors are heavy video (or videogame) streamers.
Step 3: Are you traveling and using phone (or car) data to stream us? Cell signals aren’t 100% reliable, and there are parts of Iowa (and the country) where the signal is weak – you may have to wait to reconnect once your cell coverage improves.
We’ve tried our best to offer continued listening options when your bandwidth is less reliable or fluctuating. Our default stream bitrate (the amount of data carried in the stream – the higher the bitrate, the better the audio quality) is 128 Kbps. But we also offer a lower option – 64 Kbps, which handles those fluctuations much better. If you find yourself with playback issues, try one of these stream URLs instead:
Studio One: https://studioone-stream.iowapublicradio.org/StudioOneLow.mp3
Issue: I want to see the song that was playing, but it’s not listed in the persistent player anymore.
We’ve provided direct links to our Classical and Studio One playlists in the navigation bar – labeled “Playlists.” You can select by show or by day and time to look at the playlists. However, not all shows provide us with playlists. If we can’t provide the playlist directly, you may need to reach out to us or to the show directly to track down the song you heard. If you contact us, be sure to provide the day and time you were listening – and be as exact as possible.
Issue: I don’t see a link to the song I’m listening to right now. Will it only be there when it’s an IPR-produced show?
Not necessarily. We receive playlist information for both our locally produced and the nationally broadcast shows. Similarly, we are not able to provide playlists for all of our locally produced shows (such as Symphonies of Iowa) or the nationally broadcast shows (such as From the Top). The best way to know for sure whether we have the song in a playlist is to go to check the playlist page.
Issue: I don’t want to go to the website every time to start the player. Is there another way to listen to the streams directly?
Yes. Our streams can be played in media players compatible with streaming MP3, such as VLC Media Player or iTunes. These links will work in your browser:
Studio One: https://studioone-stream.iowapublicradio.org/StudioOne.mp3
And these stream links will work in alternative players:
News – Windows Media Player – Alternate Players
Classical – Windows Media Player – Alternate Players
Studio One – Windows Media Player – Alternate Players
Other questions, feedback, and suggestions for improvements
If you have online listening questions that we haven’t addressed here, e-mail us at firstname.lastname@example.org. We try to respond within 24 - 48 business hours with a starting set of troubleshooting steps.
If you have feedback or suggestions for improvements, e-mail us at email@example.com as well. We want to hear from you – your feedback and input helps us improve this page and our online listening options generally. We’re also appreciate criticism – as long as it’s constructive and can help us improve our services.
If you have issues listening on your over-the-air radio (AM, FM) or HD radio, please visit our Radio Listening page for troubleshooting support.