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Remembering Tony Hsieh

Bill Clinton, Tony Hsieh
Brennan Linsley
In this June 25, 2014, file photo, former President Bill Clinton, left, speaks with Zappos CEO Tony Hsieh during a forum on the final day of the annual gathering of the Clinton Global Initiative America, at the Sheraton Downtown, in Denver. Hsieh, the longtime CEO of Las Vegas-based online shoe retailer Zappos.com, is retiring from the company.

This past Friday, Tony Hsieh died from injuries suffered in a house fire that happened days before. He was just 46 years old.

Hsieh was a visionary tech entrepreneur, venture capitalist and the former CEO of the online retailer Zappos, a retailer bought by Amazon for $1.2 billion. In 2010, while on a book tour across the country, Kieffer sat down with Hsieh to talk about his book “Delivering Happiness: A Path to Profits, Passion and Purpose.”

Hsieh is credited with helping online shopping feel safe and secure, for his philosophy that happy employees are the key to satisfied customers and that a little weirdness is welcome. This philosophy has influenced thousands of company cultures.

University of Iowa professor Stephen Courtright joins River to River host Ben Kieffer to explain Tony's Hsieh's impact on the business world.


Stephen Courtright, Henry B. Tippie Professor of Management & director of executive education at the Tippie College of Business at the University of Iowa

Ben Kieffer is the host of IPR's River to River
Rick Brewer was a producer for IPR's Talk of Iowa and River to River