This past Friday, Tony Hsieh died from injuries suffered in a house fire that happened days before. He was just 46 years old.
Hsieh was a visionary tech entrepreneur, venture capitalist and the former CEO of the online retailer Zappos, a retailer bought by Amazon for $1.2 billion. In 2010, while on a book tour across the country, Kieffer sat down with Hsieh to talk about his book “Delivering Happiness: A Path to Profits, Passion and Purpose.”
Hsieh is credited with helping online shopping feel safe and secure, for his philosophy that happy employees are the key to satisfied customers and that a little weirdness is welcome. This philosophy has influenced thousands of company cultures.
University of Iowa professor Stephen Courtright joins River to River host Ben Kieffer to explain Tony's Hsieh's impact on the business world.
Guest:
Stephen Courtright, Henry B. Tippie Professor of Management & director of executive education at the Tippie College of Business at the University of Iowa
